Privacy Policy

In the course of providing our Services or Sites, we may collect, use and disclose your personal information. In this Policy, “personal information” means information that may be personally identifying such as a person’s name, home address, home phone number, gender, date of birth, language preference, email address, credit card information, or account information. Personal information in Canada does not include information to enable an individual at a place of business to be contacted, such as their name, position name or title, business telephone number, business address, or business email address.

You may browse the Sites and access certain services, such as general information, chats and message boards, without providing us with information, although your IP address will be collected when you browse the Sites. It is important to us that we collect, use or disclose your personal information only where we have your consent to do so or as provided in this Policy. Depending on the sensitivity of the personal information, your consent may be express, implied or deemed. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from your action or inaction. For example, when you use our Services, we will assume your consent to the collection, use and disclosure of your personal information for purposes related to the Services or for other purposes identified to you at the relevant time. Deemed consent is consent we assume in the event that you do not exercise an opt-out mechanism offered to you, provided that deemed consent is permitted under applicable laws.

By submitting your personal information to us or by obtaining or using our Services, you consent to the collection, use and disclosure of your personal information in the manner described in this Policy. To the extent that we are required by applicable laws to obtain your explicit consent for the collection, use or disclosure of your personal information in accordance with this Policy, such consent will be requested at the appropriate time. Further, if we plan to use or disclose your personal information for a purpose not previously identified (either in this Policy or separately), we will advise you of that purpose before such use or disclosure. However, we may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required to do so by applicable law or regulatory requirements.

You may change or withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting our Privacy Officer using the contact information set out below. In some circumstances, a change or withdrawal of consent may limit our ability to provide Services to you or your ability to access certain areas of our Sites.

We assume, unless you advise us otherwise, that by receiving or having access to a copy of this Policy or by continuing to deal with us, you have consented to the collection, use and disclosure of your personal information as explained in this Policy.

In the course of your use of the Sites or our provision of Services, whether through our Sites or otherwise, we may collect your personal information.

We will only collect personal information as permitted under the applicable privacy legislation. We may collect information in a variety of ways, including where you:

• use our Services;
• participate in activities on our Services;
• request us to provide you information about us or our Services, for example by signing up for a newsletter, email updates or other information service;
• send us an email inquiry either through our Sites or directly to our email;
• use our chatbot, if any; and
• contact us by telephone or email.

By submitting information to us, you consent to us collecting your information.

We may also collect aggregate information which tells us about visitors to our Sites, but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of our Sites are most commonly accessed. The purpose of collecting this aggregate information is to help us administer and improve our Sites. Data collected through our Sites on an anonymous and aggregated basis helps us measure interest in and use of our Sites. We reserve the right to provide our analyses based on such anonymous and aggregated data to third parties.

The Sites also uses Google Analytics to gather information about users’ usage of the Sites. We utilize this information to make educated metric-based decisions to improve the user experience of the Sites. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Personal information collected by us is used only for the purposes described in this Policy, or for other purposes which are disclosed to you and to which you consent.

We generally use your personal information to:

• communicate with you about our Sites and Services generally;
• provide our Services, including posting information about you and your collectibles publicly through our Services;
• provide you with news, special offers and general information about our Services;
• manage your registration as a user of our Sites or Services;
• investigate security breaches, or cooperate with government authorities pursuant to a legal matter;
• monitor traffic on our Sites and improve our Sites;
• fulfill your requests;
• protect, investigate and prevent potentially fraudulent, unauthorized or illegal activities;
• protect our rights and the rights of others;
• analyze (including through the use of artificial intelligence and machine learning technology), aggregate, de-identify and anonymize personal information;
• improve or administer our Services;
• enable communication among users of our Sites;
• post testimonials on our Sites;
• administer prize draws and competitions; and
• otherwise manage our relationship with you.

We may disclose or share your personal information in the following circumstances:

• protecting our rights and property, including for security breach, loss or fraud prevention, investigation or mitigation purposes;
• protecting the safety of a person or a group of persons;
• with third party service providers that help us to provide our Services and our Sites, such as subcontractors who assist us in providing our Services, providers who assist us in making the Sites available such as website hosting, email delivery and messaging providers, providers that assist us with payment processing, in monitoring and analyzing the use of, and otherwise improving, our Services, providers that assist us with mapping services, and providers that assist us in showing advertisements to you on our Sites;
• with other users of our Sites, where you interact publicly with other users;
• users of third-party social media services, when you register on our Sites through a third-party social media service;
• with our affiliates and business partners, for the purposes of offering you certain products or promotions;
• with a third party, in the event of a change in ownership of all or a part of us through some form of merger, purchase, sale, lease or amalgamation or other form of business combination in accordance with applicable laws;
• other purposes identified when the personal information is collected, or as permitted or required by law; and
• with any third party, where you have provided your consent for such disclosure or where disclosure is required or permitted by law; and other purposes, some of which have been identified in other sections of this Policy.

We may retain your personal information as long as is necessary in order to manage our relationship with you (or fulfill the purposes for which it was collected), to maintain our provenance registry in accordance with the Terms and Conditions of Use for the PDGR platform or as otherwise permitted by law. We will destroy personal information when it is no longer required for the purposes for which it was collected or as required by applicable law.

We take reasonable steps to ensure that any personal information in our custody is accurate and up-to-date for the purposes for which the personal information is to be used by us. It is a condition of your use of the Sites, that all information you provide on the Sites is correct, current, and complete. In most instances, we rely on users to notify us of any changes to their personal information provided by them.

Our Sites may contain links to other websites services, content apps, and advertisement for third parties (“Third Party Services”). These Third Party Services are operated by third parties who are responsible for their own privacy practices and you should check those websites for their respective privacy policies. ORGN is not responsible for any Third Party Services.

We use reasonable and appropriate measures designed to help you secure your personal information against accidental or unlawful loss, access or disclosure. Only staff and service providers who have a legitimate business purpose for accessing the personal information collected by us are authorized to do so. Unauthorized use of personal information by anyone affiliated with us is prohibited and constitutes grounds for disciplinary action.

Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. While we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us.

You are solely responsible for ensuring that you do not disclose your information to third parties. This includes but is not limited to, ensuring that sufficient security software is installed and running on your computer, smartphone or tablet, that your network firewall is of sufficient quality and that your wireless connection is encrypted to a degree that will prevent third party access.

Personal information collected by us or third parties referenced herein may be stored and processed in another country and by using our Services or the Sites, you consent to any such transfer of information outside of Canada. We will use reasonable measures to ensure all personal information is protected, but cannot ensure that the laws of other countries will offer the same level of protection as Canadian laws. By submitting your personal information to us, you hereby consent to the transmission, processing and/or storage of personal information outside of Canada.

In order to improve our Sites on an ongoing basis, we may use cookies to track your visit. The Sites also uses cookies to provide users with certain features and preference settings.

A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the Sites that gave it to you. It functions as your identification card. It is not a program and cannot be executed as code or deliver viruses.

Cookies can also customize the Sites to your particular interests or store your personal information – like passwords or user IDs. If a site ever greets you with your name, chances are it’s using a cookie to do so.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie – this gives you the chance to decide whether to accept it. To learn more about cookies and how to change your settings, please use the help function in your browser.

You can use the Sites without cookies, but you may have to re-enter information each time you visit.

When you visit our Sites, Google Analytics adds a cookie to distinguish you from other users and track your behaviour across our Sites. We use this information to improve the user experience of the Sites. The cookie lasts for up to 2 years. You can read about this in the Google Analytics Privacy Policy.

Similarly, we may also collect information regarding the type of device, your operating system, the browser you use, your internet service provider, your domain name, your internet protocol (IP) address, your language preferences, the location of your device, the date and time that you accessed our service, the Sites that referred you to our Sites, and the web pages you requested. We may use such information to evaluate service performance and service quality and to optimize the user’s experience of our Sites. To collect this information, we use cookies, web beacons and similar technologies. We do not respond to or honor “do not track” signals or similar mechanisms transmitted by web browsers.

We do not knowingly collect personal information from or offer Services to anyone under the age of majority where you reside (which, in Canada, may be 18 or 19 years old, depending on where you live). If you are under the age of majority, you may only provide personal information or use the Services with the permission and involvement of a parent or legal guardian. If your child has provided us with personal information, please contact us at legal@orgntech.com to request to have the personal information deleted.

We are committed to complying with Canada’s Anti-Spam Legislation. Where we have your consent or it is lawful to do so, we may provide you with direct marketing communications about us or our Services, which may be of interest to you. Such information may be sent to you by post, email, telephone or SMS.

If you have consented to receiving marketing materials from us, you can withdraw your consent to receiving those communications at any time by:

• using the “unsubscribe” mechanism in our emails; or
• contacting our Privacy Officer using the contact information provided below.

However, we reserve the right to send you transactional or informational emails such as communications in connection with our Services or changes to our Sites or our policies.

Upon written request to legal@orgntech.com, you will be informed of the existence, use and disclosure of your personal information, and will be given access to that personal information. We provide an opportunity for individuals to challenge the accuracy and completeness of their personal information and have it amended as appropriate.

In addition to the above rights, you may also have the right to:

• request us to restrict our use or disclosure of your personal information;
• object to our use or disclosure of your personal information; and
• request us to delete the personal information we hold about you.

Any person who wishes to make a complaint concerning the application of this Policy or, more generally, the protection of their personal information by us, must do so in writing to our Privacy Officer at the email address indicated in the following section.

The individual must provide their name, contact information, including a telephone number, as well as the subject of the complaint and the reasons for the complaint, in sufficient detail to us to evaluate the complaint. If the complaint is not specific enough, the Privacy Officer may request any additional information deemed necessary to assess the complaint.

We will treat all complaints received as confidential. Within thirty (30) days following receipt of the complaint or of all additional information deemed necessary and required by our Privacy Officer in order to process the complaint, the Privacy Officer will evaluate the complaint and provide a written response. The purpose of this assessment will be to determine whether our handling of personal information complies with this Policy, any other policies and practices in place within the organization, and applicable legislation or regulations.

We will maintain a separate file for each complaint received, each of them containing the complaint, the analysis and documentation supporting the assessment, as well as the response sent to the person who filed the complaint.

It is also possible to file a complaint with the Office of the Information and Privacy Commissioner of British Columbia or any other privacy oversight body responsible for the applicable law. However, we invite any interested party to first contact our Privacy Officer and wait for our process to be completed.

Accountability with respect to your personal information is important to us. In the event that you have any questions (including how personal information is managed by us), concerns about this Policy, or if you have reason to believe that we may have failed to adhere to it, please contact us by sending an email. Questions regarding your rights and responsibilities under this Policy can be directed to our Privacy Officer at legal@orgntech.com.